NOTICE


NOTICE


✿ Important Notice Before Purchase

관리자

[Please Read Before Purchase]

Some items such as stickers and postcards are sold online at minimal profit margins due to high demand.

While we inspect each item carefully before shipping, the following conditions are considered within the acceptable range of normal production and distribution processes and are not eligible for refund or exchange.



Conditions Accepted as Standard Quality (If an exchange or return is requested, round-trip shipping costs will be the customer’s responsibility) 


*Printing or die-cut misalignment within 1–2 mm 

*Small particles, specks, or light scratches inside the packaging 

*Minor ink spots or pressure marks from the printing process (including machine or plate marks) 

*Tiny spots, stains, glitter clumps, or creases in the paper backing 

*Slight color differences due to lighting or photography conditions 

*Any other natural traces from manufacturing noted in the product description 


Inspection & Shipping Notice


All products go through a basic quality check and are verified 2–3 times prior to shipment to prevent missing or incorrect items. However, due to the nature of the production process, minor imperfections or rare shipping errors may occur.

If you receive a defective or incorrect item, please contact us via the Q&A board within 7 days of receipt for assistance. Requests made after this period cannot be processed.



[Important Notes] 

The above information is stated on the product page and packaging, and placing an order will be considered as your agreement to these terms.

If you are particularly sensitive to the above issues, we kindly ask that you refrain from purchasing to ensure satisfaction. Due to the recent surge in inquiries, we may not be able to individually address all cases covered under the above conditions. Repeated late-night emails or messages containing offensive language regarding these matters may result in our inability to provide a response. We appreciate your understanding and cooperation.

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  • INFORMATION

    COMPANY SWINGSET OWNER PARK WOO YEON BUSINESS LICENSE 465-19-01168 E-COMMERCE PERMIT 2019-GOYANG DEOGYANG-GU-0987 ADDRESS 2F, 33, DONGSONG-RO, DEOGYANG-GU, GOYANG-SI, GYEONGGI-DO, REPUBLIC OF KOREA 11:00 - 17:00 (WED, WEEKEND OFF) EMAIL INFO@SWINGSET.CO.KR PHONE SUPPORT IS NOT AVAILABLE.
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